About Artisans’ Bank
In a recent data breach incident, Artisans’ Bank, a financial services institution located in Wilmington, DE, faced unauthorized access to personal information. The breach affected a total of 32,344 individuals, including seven residents of Maine. Richard Tulin, the Senior Vice President & Chief Operating Officer, submitted this notification. The breach was discovered on November 4, 2025, although it occurred on August 14, 2025.
What Happened
On or about October 28, 2025, Artisans’ learned that a third-party vendor, Marquis Software Solutions, had determined through an investigation that at least as early as August 14, 2025, an unauthorized third party had gained access to personal information on Marquis systems. Marquis conducted an investigation, which resulted in Artisans’ only recently learning that their customer information may have been impacted.
The breach involved unauthorized access to the personal information of Artisans’ Bank customers, specifically names and Social Security numbers. The incident affected over 32,000 individuals, with the breach occurring on August 14, 2025.
Next Steps
Impacted individuals should remain vigilant for any signs of identity theft or fraud. It’s recommended to monitor account statements and obtain free credit reports regularly. Artisans’ Bank has notified affected individuals and is working to enhance the security of its systems. The bank is also providing guidance on placing fraud alerts and security freezes on credit files to help protect against further unauthorized access.
Identity Theft Protection Services
Artisans’ Bank is offering affected individuals 12 months of credit monitoring services through IDX at no cost. This service will help individuals monitor their credit activities and detect potential fraudulent activities. Additionally, the bank provides resources on how to report identity theft or fraud, contact consumer reporting agencies, and obtain free credit reports. Impacted individuals are encouraged to remain vigilant and report any unusual activities to the relevant authorities.