About Brightstar Global Solutions Corporation
Brightstar Global Solutions Corporation, located in Providence, RI, recently reported a significant data breach that affected the personal information of individuals associated with the company. The breach compromised sensitive data including names, contact details, government identification numbers, and financial information. A total of 103,879 individuals were impacted, including 116 residents of Maine. The breach, categorized as an external system breach due to hacking, highlights the growing need for robust cybersecurity measures.
What Happened
On November 17, 2024, IGT Group and Brightstar Lottery Group (“the Companies”) discovered that an unauthorized third party gained access to certain of its internal corporate systems. Upon discovery, we took immediate action to resecure the impacted systems, investigate the incident, and report the incident to law enforcement. Due to the complex and unstructured nature of the impacted data, our investigation required a detailed manual review of the data to determine what personal information was involved in accordance with applicable laws. We completed this review on August 21, 2025, and are reaching out to you to let you know that the incident involved some of your personal information.
The breach, which occurred on November 17, 2024, involved unauthorized access to internal systems by an external party. It affected individuals’ personal information, and notifications were sent to those impacted on October 3, 2025.
Next Steps
Affected users should remain vigilant and monitor their personal records and credit reports for any suspicious activity. It is advised to take advantage of the free identity theft protection services being offered. Users should review the “Important Identity Theft Information” enclosed in the notification to understand the measures they can take to protect against potential fraud. Additionally, users should consider placing fraud alerts or security freezes on their credit reports if necessary.
Identity Theft Protection Services
Brightstar Global Solutions Corporation has secured the services of Kroll to provide identity monitoring for a duration of 24 months at no cost to the affected individuals. Kroll offers extensive assistance including Credit Monitoring, Fraud Consultation, and Identity Theft Restoration. This service aims to help individuals detect any misuse of their personal information and offers guidance and support in resolving identity theft issues. Affected users are encouraged to enroll in these services to benefit from the protection and support provided.