About Decisely Insurance Services
Decisely Insurance Services is a company headquartered in Alpharetta, Georgia, providing insurance benefits brokerage and human resources services. They specialize in integrated technology solutions for small businesses. The company recently experienced a data breach that impacted a significant number of individuals. The breach involved unauthorized access to sensitive personal information, and Decisely is actively working with affected parties to address the situation.
What Happened
Recently, we learned that some of your personal information may have been involved in a data security incident we experienced. The incident began on December 17, 2024, when we discovered suspicious activity related to our cloud storage platform. We promptly took steps to secure the environment and began an investigation to determine the nature and scope of the issue. We engaged cybersecurity experts to conduct an investigation into what happened and to assist us with determining whether personal information was accessed or acquired without authorization. The investigation determined that some data may have been acquired on December 16, 2024. We then completed a comprehensive analysis of the data potentially involved to identify what information was impacted and to whom it belonged. We notified <> and worked with them so they could validate and confirm this data. We then coordinated with that entity to issue this notification to you.
The breach affected 113,984 individuals, including 9 residents of Maine. The incident occurred between December 15 and December 17, 2024, and was discovered on April 22, 2025.
Next Steps
Affected users are advised to remain vigilant by reviewing their account statements and monitoring their credit reports for any suspicious activity. Decisely is providing guidance on how to place a fraud alert and security freeze on credit files. Users are encouraged to report any fraudulent activity to their financial institutions and relevant authorities. Additionally, Decisely has set up a toll-free call center for individuals to address any questions or concerns regarding the breach.
Identity Theft Protection Services
Decisely is offering complimentary identity protection services to impacted individuals through Kroll. These services include credit monitoring, fraud consultation, and identity theft restoration for a duration of 12 months. Kroll’s services are designed to help individuals monitor their credit, consult on fraud prevention, and restore their identity in the event of theft. Affected individuals can activate these services online and have access to dedicated specialists to assist with any issues arising from the breach.