About Decisely Insurance Services
Decisely Insurance Services, headquartered in Alpharetta, Georgia, provides benefits brokerage and human resources services with a focus on integrated technology solutions for small businesses. Recently, Decisely experienced a data breach affecting a significant number of individuals due to unauthorized access to their external systems. The breach was discovered months after it occurred, underscoring the importance of robust cybersecurity measures. This incident affected over 113,000 individuals, including a small number of Maine residents.
What Happened
Recently, we learned that some of your personal information may have been involved in a data security incident we experienced. The incident began on December 17, 2024, when we discovered suspicious activity related to our cloud storage platform. We promptly took steps to secure the environment and began an investigation to determine the nature and scope of the issue. We engaged cybersecurity experts to conduct an investigation into what happened and to assist us with determining whether personal information was accessed or acquired without authorization. The investigation determined that some data may have been acquired on December 16, 2024. We then completed a comprehensive analysis of the data potentially involved to identify what information was impacted and to whom it belonged. We notified <> and worked with them so they could validate and confirm this data. We then coordinated with that entity to issue this notification to you.
The data breach at Decisely occurred between December 15 and December 17, 2024, and was discovered on April 22, 2025. It primarily affected individuals whose personal information, such as names, Social Security numbers, and other sensitive data, was exposed without authorization.
Next Steps
Affected individuals should remain vigilant by reviewing their account statements and monitoring their credit reports for any unusual activity. Decisely recommends placing a fraud alert or security freeze on your credit file to prevent unauthorized access. It’s important to report any suspicious activity or potential identity theft to the appropriate law enforcement agencies and consumer protection organizations. Additionally, affected individuals can contact Kroll’s toll-free call center for more information and assistance in addressing concerns related to the incident.
Identity Theft Protection Services
Decisely is offering complimentary identity protection services through Kroll to those affected by the breach. These services include credit monitoring, fraud consultation, and identity theft restoration, which are available for 12 months. Kroll’s experienced team will assist individuals in preventing identity theft and offer support in case of any suspicious activity. Impacted individuals are encouraged to activate these services promptly by visiting Kroll’s enrollment website and using the provided membership number. This protection aims to mitigate the risks associated with the breach and provide peace of mind to those affected.