About Madeira USA LLC
Madeira USA LLC, a commercial entity based in Gilford, New Hampshire, recently experienced a data breach that has affected a small number of individuals. The breach involved unauthorized access to certain servers within their network, leading to the potential exposure of personal information. The company has been proactive in addressing the issue, working with outside legal counsel, and notifying affected individuals. The breach has been reported and actions have been taken to mitigate any further risks.
What Happened
On October 8, 2025, we identified unauthorized access to certain servers within our network. Upon identifying this unauthorized access, we immediately took steps to secure the network, notified law enforcement, and launched an investigation into the matter. On October 10, 2025, we determined that a file containing your personal information may have been accessed without authorization.
The breach occurred on October 8, 2025, affecting a total of 173 individuals, including one resident of Maine. The unauthorized access led to the potential exposure of personal data stored on their servers.
Next Steps
Affected users are advised to remain vigilant for any signs of identity theft and monitor their financial accounts for unauthorized activities. They should consider obtaining their free annual credit report and reviewing it for discrepancies. Madeira USA LLC has taken steps to enhance their security measures to prevent future incidents and is cooperating with law enforcement to address the breach. Additionally, affected individuals have been notified through written communication.
Identity Theft Protection Services
Madeira USA LLC is offering one year of complimentary identity theft protection services through Epiq Privacy Solutions ID. This service includes credit monitoring, fraud consultation, and identity theft restoration services, which are designed to detect potential misuse of personal information and provide solutions to resolve any identity theft incidents. Affected individuals have been provided with instructions on how to activate these services, and a dedicated call center has been established to assist with any inquiries related to the breach and protection services.