About Motility Software Solutions, Inc.
Motility Software Solutions, Inc., a commercial entity located in Maitland, OH, experienced a significant data breach affecting 766,670 individuals, including 18,270 residents of Maine. The breach involved unauthorized access to their external systems, resulting in the exposure of personal information. The incident was discovered on August 19, 2025, shortly after it occurred on August 11, 2025. The breach involved the acquisition of sensitive data, including names combined with other personal identifiers.
What Happened
Motility provides computer services to recreational vehicle and power sport dealers. On or about August 19, 2025, we detected unusual activity within certain computer servers that support our business operations. An investigation determined that an unauthorized actor deployed malware that encrypted a portion of our systems. Although the malware primarily restricted our access to internal data, the forensic evidence suggests that, before encryption, the actor may have removed limited files containing customers’ personal data.
On August 11, 2025, Motility Software Solutions detected unauthorized activity on their servers, affecting customers’ personal data. This breach impacted 766,670 individuals, including 18,270 residents of Maine.
Next Steps
Affected users are advised to remain vigilant by reviewing their credit card bills, bank statements, and credit reports for any unauthorized activity. It is crucial to report suspected identity theft or fraud to local law enforcement, the Federal Trade Commission, and financial institutions. Users should change passwords regularly and avoid using easily guessed passwords. Affected individuals are also encouraged to be cautious of any suspicious links or communications they receive.
Identity Theft Protection Services
Motility Software Solutions has arranged for impacted individuals to receive identity theft protection services through Norton LifeLock. These services, offered for one year, include Credit Monitoring, Fraud Consultation, and Identity Theft Restoration. Affected individuals can activate their membership online at no cost by visiting Norton.com/offers and entering the provided promo code. Enrollment in these services is available until December 19, 2025, ensuring comprehensive protection against identity theft.