About Next Level Finance Partners, LLC d/b/a Century Support Services
Next Level Finance Partners, LLC, operating as Century Support Services, recently reported a data breach affecting over 160,000 individuals, including 56 residents of Maine. The breach was identified as an external system breach, attributed to hacking activities. The organization, which provides financial services, discovered the breach on May 30, 2025, and subsequently notified consumers on June 27, 2025. This breach underscores the growing threat of cyber-attacks in the financial sector.
What Happened
On or about November 7, 2024, an unauthorized party gained access to our computer systems. Upon detecting the unauthorized activity, we immediately contained the incident and commenced an immediate and thorough investigation. As part of our investigation, we engaged leading cybersecurity experts to identify what personal information, if any, was involved. After an extensive forensic investigation and manual document review, we discovered on or about May 30, 2025, that one or more of the files potentially accessed or acquired by the unauthorized party contained personal information.
The breach affected numerous individuals, exposing sensitive personal information. The unauthorized access occurred between September 10, 2024, and November 7, 2024, and was discovered on May 30, 2025. The incident primarily impacted the clients of Century Support Services.
Next Steps
Affected individuals should remain vigilant by regularly reviewing their financial account statements and credit reports for any unusual activity. Century Support Services advises placing a Fraud Alert and Security Freeze on credit files to prevent new accounts from being fraudulently opened. It is crucial to contact relevant financial institutions if any unauthorized charges or activities are detected. Additionally, those concerned about their Social Security numbers can contact the provided call center for complimentary credit monitoring services.
Identity Theft Protection Services
Century Support Services is offering affected individuals 12 months of identity theft protection and credit monitoring services through TransUnion. These services include monitoring credit activity and providing alerts for any suspicious transactions. Impacted individuals can obtain a complimentary credit monitoring code and enrollment instructions by reaching out to the designated response line. The company has also set up a dedicated toll-free line for those seeking additional information or assistance regarding the breach.