About Philadelphia Corporation for Aging
The Philadelphia Corporation for Aging (PCA) is a non-profit organization dedicated to serving the needs of older adults in Philadelphia, PA. Recently, PCA experienced a data breach resulting from an external system hacking incident. The breach compromised sensitive personal information of individuals served by the organization. PCA discovered the breach on October 23, 2025, and it is believed to have occurred earlier in July 2025. The breach underscores the importance of data security measures for organizations handling personal information.
What Happened
On or about July 25, 2025, PCA became aware of unusual activity in its network environment. Upon becoming aware, PCA promptly began an investigation into the scope and nature of the suspicious activity and retained legal counsel and third-party forensic specialists to investigate the unusual activity. That investigation revealed that certain information may have been copied by an unauthorized individual as part of the event. This activity occurred sometime between July 10, 2025, and July 25, 2025. PCA then began a comprehensive review of the data set to determine what sensitive and/or personal information was impacted and to whom it related. On October 23, 2025, PCA finished its review of the impacted information.
The breach affected individuals whose information was potentially copied by an unauthorized person during the period between July 10 and July 25, 2025. PCA discovered the breach on October 23, 2025, and has since been investigating the scope of the compromised data.
Next Steps
Affected users are encouraged to remain vigilant against identity theft and fraud. It is recommended to review account statements and monitor credit reports for any suspicious or unauthorized activities. Users should also consider placing a fraud alert on their credit files by contacting their financial institutions and major credit bureaus. PCA has provided detailed instructions on how to enroll in credit monitoring services, which are offered at no charge for a limited time. Taking these steps will help protect against potential misuse of personal information.
Identity Theft Protection Services
PCA is offering affected individuals access to identity theft protection services through Cyberscout, a TransUnion company. These services include Single Bureau Credit Monitoring, Single Bureau Credit Report, and Single Bureau Credit Score services, provided free of charge for twelve months. The services offer alerts when there are changes to the individual’s credit file. In addition, proactive fraud assistance is available to help individuals manage any issues or questions related to potential identity theft. Impacted individuals must enroll in these services within 90 days of receiving the notification to benefit from the protection offered.