About The Roger Keith & Sons Insurance Agency
The Roger Keith & Sons Insurance Agency, located at 1575 Main Street, Brockton, MA, experienced a data breach that compromised personal information. The breach was acknowledged by Colin Battersby, an attorney from McDonald Hopkins, PLC, who serves as legal counsel for the agency. The breach involved unauthorized access to external systems, specifically through hacking, and affected a small number of individuals, including seven residents of Maine. Consumer notifications were sent out in writing on October 29, 2025.
What Happened
On January 27, 2025, Roger Keith learned that an unauthorized party gained access to one employee email account and the Roger Keith network environment via a remote desktop tool following a phishing attack.
The breach primarily impacted the network and an employee’s email account, compromising personal information. It occurred on October 8, 2024, and was discovered on October 6, 2025. Seven residents of Maine were directly affected by this incident.
Next Steps
Impacted individuals are advised to remain vigilant and monitor their financial accounts for any fraudulent or irregular activities. The agency recommends placing a Fraud Alert or Security Freeze on credit files to prevent unauthorized access. Additionally, obtaining a free credit report to identify any discrepancies is encouraged. A dedicated toll-free response line has been established to address any questions or concerns regarding the incident.
Identity Theft Protection Services
The Roger Keith & Sons Insurance Agency is offering affected individuals a complimentary 12-month membership to Experian IdentityWorks for identity theft protection. This service includes access to daily credit reports, credit monitoring, and identity restoration support. Additionally, impacted individuals will benefit from $1 million identity theft insurance coverage. To activate the service, individuals should enroll on the Experian IdentityWorks website using the provided activation code before the specified deadline.