About Util-Assist Inc.
Util-Assist Inc., a commercial entity based in Philadelphia, experienced a data breach involving unauthorized access to its IT systems. The breach was discovered on July 11, 2025, impacting a limited number of systems and personnel. The investigation revealed that personal information, including Social Security numbers and bank account details, were accessed. Notifications to affected individuals were sent out on August 27, 2025.
What Happened
Util-Assist Inc. (“Util-Assist”) recently discovered an incident involving unauthorized access to its IT system. In response, Util-Assist immediately took measures to secure the IT system and launched an investigation.
The breach affected a single Maine resident, involving their name, Social Security number, and bank account number. The unauthorized access occurred on July 11, 2025.
Next Steps
Affected users are advised to remain vigilant by regularly reviewing their bank and credit card statements for any suspicious activities. They should also be cautious of unsolicited communications requesting personal information. It is recommended to exercise extra scrutiny with emails and messages to avoid phishing attempts. Additionally, users are encouraged to contact primary credit bureaus to place an identity alert on their credit reports to safeguard against identity theft.
Identity Theft Protection Services
Util-Assist is offering two years of complimentary credit monitoring and identity theft protection services through Equifax. This service includes monitoring of public websites and the dark web for any suspicious activity related to personal and financial information. Affected individuals will receive an enrollment code and registration instructions to access these services. The protection services are designed to assist in safeguarding personal information against potential misuse.